Datto Endpoint Backup: Revolutionizing Endpoint Protection for MSPs

Protecting user endpoints has become increasingly challenging for MSPs. The rise of remote and hybrid work has scattered devices across countless networks, far beyond traditional IT boundaries. To make things worse, cybercriminals are rapidly coming up with new strategies to target these endpoint devices. For instance, threat actors have recently started to exploit popular remote connection tools like Microsoft’s Quick Assist to launch social engineering attacks on end users.

For MSPs, this underscores the pressing need for a robust, next-generation endpoint protection solution to secure their clients’ endpoints — and that’s where the newly reimagined Datto Endpoint Backup steps in. Designed from the ground up with feedback from IT pros like you, this all-new advanced solution equips MSPs with enhanced control, efficiency and security to meet modern challenges head-on.

This all-new version delivers significant enhancements over its predecessor, offering smarter backup management, cost-effective storage optimization and improved scheduling flexibility tailored for MSPs. Let’s see how these innovative features of the next-generation Datto Endpoint Backup will enable MSPs like yours to secure your client endpoints with greater ease, confidence and profitability.

The Datto journey: Redefining how MSPs protect client endpoints

Datto has long been the most trusted and reliable partner for MSPs, empowering them with solutions that deliver unmatched performance and reliability. Datto Endpoint Backup has been another transformative tool from Datto’s arsenal that redefined how MSPs deliver their service offerings and enhance customer value. By moving beyond traditional backup methods, Datto Endpoint Backup introduced a cloud-first, scalable solution designed to meet the evolving needs of modern IT environments.

Conventional backup methods often fall short for MSPs who need to manage hybrid client environments. While an on-premise appliance, such as Datto SIRIS, is well-suited to protect local data and applications, endpoint devices are often on remote networks, in-the-field, and may not be regularly connected to a company VPN, making routine data protection a challenge for an appliance-based approach.

Datto Endpoint Backup addresses these pain points with a purpose-built solution that enhances efficiency, resilience and profitability for MSPs:

• Comprehensive cross-platform support: Seamlessly protect Windows servers, virtual machines, desktops, laptops and cloud instances, ensuring complete coverage across your clients’ diverse environments.
• Streamlined recovery options: In the event of downtime, Datto Endpoint Backup offers fast, direct-to-cloud restoration to quickly recover individual files, folders or entire systems. With options like bare-metal recovery, you have complete flexibility while restoring your data.
• End-to-end protection: From centralized data centers to remote devices, every endpoint is secured. Whether your clients operate on-site, in the cloud or a mix of both, Datto Endpoint Backup ensures no workload is left unprotected.
• MSP-friendly cost-efficiency: Deliver enterprise-grade protection to your clients without ballooning costs. Datto’s solution allows you to provide robust backup services while maintaining profitability.

Tailor-made for MSPs: Smarter control, faster restores and seamless workflows

Datto’s next-generation Endpoint Backup delivers a suite of advanced features tailored to the unique needs of MSPs. This latest iteration redefines endpoint protection with enhanced control, faster recovery capabilities and seamless integrations, equipping MSPs with smarter, more efficient tools to secure client data and optimize operations.

Fig 1: The new Endpoint Backup dashboard

Smarter controls: Backup, your way

Datto Endpoint Backup puts MSPs in the driver’s seat, offering unmatched control with fully customizable Backup Policies. Designed with flexibility at its core, this solution allows you to tailor backups to fit your clients’ unique needs and streamline operations.

Here’s what’s new:

• Customizable backup schedules: Move beyond rigid backup intervals. Choose from continuous backups, business hours or fully custom schedules that align with your clients’ workflows.
• Flexible retention options: Take control of cloud retention by building your backup policy with customizable retention options ranging from 90 days to 1 year, 3 years or 7 years. Retention settings are now a feature and decoupled from licensing for added flexibility and smoother back-office management.
• Bandwidth throttling: Fine-tune bandwidth usage with granular controls. Set throttling continuously, during business hours or on custom schedules to minimize network disruption.
• Selective backups: Save on cloud storage by choosing exactly what to back up. Use wildcard filters to exclude unnecessary data, such as OS files or specific file types.
• Cross-platform support: Protect a wider range of devices, including Windows x64 systems and ARM-based processors like Surface Books. MacOS and Linux support is on the way.
• End-to-end encryption: Rest easy knowing your clients’ data is secure both in transit and at rest. For added control, you can now manage encryption keys directly.

Fig 2: Endpoint Backup policy creation

Faster restores: Minimize downtime, maximize efficiency

Take data recovery to a whole new level with faster, more versatile options tailored to your clients’ needs. With advanced restore capabilities, you gain greater control and efficiency in securing client endpoints.

Here’s what’s new:

• Flexible restore locations: Recover data exactly where you need it. Options include:
  • The original location on the same device
  • A new folder on the same device
  • An alternate device via an agent
  • Downloading individual files directly
• Differential restore: Speed up recovery by restoring only the changed portions of a file. Ideal for large files and datasets, this feature minimizes downtime and maximizes efficiency.
• Bare metal restore: Complete disk-image recovery to restore devices after suffering catastrophic failure or loss of the device.
• Virtual disk export (coming soon): An upcoming update will enable data export as virtual disks, providing even more recovery options.

Fig 3: Restore options in Endpoint Backup

Seamless workflows: Streamlined integration for MSP success

The next-generation Datto Endpoint Backup seamlessly integrates into remote monitoring and management (RMM), professional services automation (PSA), IT documentation and security tools to extend the benefits of the IT Complete ecosystem. You can streamline your IT management and cater to clients’ IT and cybersecurity requirements while driving efficiency and profitability.

Here are some integrations through which you can streamline your IT workflows:

• Datto RMM and Kaseya VSA: Automate agent deployment with Deployment Tokens, which allow you to customize cloud storage locations and backup policies. Don’t use these tools? Microsoft Group Policy Objects (GPOs) or Intune can handle deployment easily.
• Kaseya BMS, Autotask and ConnectWise PSA: Streamline ticketing workflows with intelligent automation. Use alerts to map devices, deploy protection and automatically open and close tickets for backup-related events.
• IT Glue: Keep documentation up to date with real-time sync of backup statuses, giving you accurate insights at your fingertips.
• RapidFire Tools: Generate automated compliance documentation, providing you with a hassle-free way to meet regulatory requirements.

Secure your client endpoints and drive your MSP growth with Datto

With endpoint devices scattered across diverse networks and facing an onslaught of sophisticated cyberthreats, MSPs need solutions that offer more than just backup — they need agility, security and control. Datto Endpoint Backup delivers exactly that. With its cutting-edge capabilities, Datto Endpoint Backup helps MSPs protect their client endpoints efficiently while optimizing workflows and boosting profitability.

Ready to elevate your endpoint protection strategy? Book a personalized demo today and see how the next-generation Datto Endpoint Backup can transform your business.