Business Analytics & DashboardsUtilitiesWorkstation & Server Warranty LookupAutotask Professional Services Automation (PSA)

ScalePad

ScalePad is a simple yet powerful platform that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, we make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity and strengthening their client relationships. These innovations have allowed us to see incredible growth with more than 8,000 Partners in 76 countries and 60% of the MSP 501 using ScalePad today but we’re just getting started.

● Real-time and accurate asset data

Automate your processes to easily access a comprehensive view of your clients’ hardware inventory that’s continuously synced.

● Ready-made reports to drive insights and budgeting

Create transparency and facilitate client conversations with customizable reports for hardware insights and data-driven recommendations.

● Revenue opportunity dashboard

See what your best opportunities are to generate revenue that’s conveniently segmented for hardware replacements, extended warranty coverage, and which of your clients are most at risk.

● Extended warranty service coverage

Offer extended warranties for servers, workstations, and network devices when OEM warranties have lapsed. Manage the entire warranty purchase process and schedule service requests.

Integration Features:

● Sync accounts by type

● Sync contacts

● Sync configurations by product categories

● Sync configurations without serial numbers

● Two-way sync of configuration purchase dates

● Two-way sync of configuration warranty expiration dates

● Identify duplicate configurations

● Identify configurations without a product category

● Identify configurations with remotely overridden date conflicts

● Identify warranty date sync conflicts caused by other integrations connected to Autotask PSA

Available worldwide in English.