Customer Relationship Management (CRM)Helpdesk & NOCAutotask Professional Services Automation (PSA)

Workspace 365

Since 2010, Workspace 365′ mission is to maximize the impact of people who make the difference by conquering complexity and simplifying work-life. We do this by building the best adaptive workspace, combining social intranet, access to applications and access to information in one single web-based portal. Integrations with the most common line of business applications, help our customers to further simplify their processes and get more work done. Our ultimate goal is to create a happy work-life for all of our users!

Our integration with Datto Autotask PSA allows our Managed Service Partners to provide their account contacts with simple and easy access to their active requests. Account contacts have an up-to-date overview of active requests from the comfort of their Workspace 365 digital workspace environment, without the need to open the Client Portal. Besides a simple overview, we also provide a quick way to create a new request, directly from Workspace 365.

  • Lists active requests of an account contact (not an Autotask PSA user), incl. status and registration date/time
  • Client portal deep linking per request
  • Client portal deep link to directly create a new request

Available worldwide in Dutch, Danish, English (Australia, New Zealand, United Kingdom, United States)

Contacts: Support: [email protected] (+31623684723), Sales: [email protected] (+31307116725)

Documentation: https://support.workspace365.net/hc/en-us/articles/360016120999-Autotask-tile