Remote Monitoring & Management (RMM)Autotask Professional Services Automation (PSA)

N-Able

N-central

N-central products give organizations worldwide the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals to understand the challenges they face and provide solutions to help them maintain high-performing and highly available IT infrastructures and applications. Our scalable IT service management solutions integrate layered security, collective intelligence, and smart automation that enables MSPs to provide highly-effective outsourced IT services for their SMB end-customers and more efficiently manage their own businesses.

N-central’s tight integration with Autotask reduces the administrative headache of managing two products. With N-central you can:

  • Synchronize Customers, Sites and Devices with Autotask so you are always dealing with the most up-to-date information.
  • Automatically create tickets in Autotask when N-central detects that something has occurred in your customer’s network.
  • Create a ticket when a Scheduled Task or Self-Healing Task runs. Associate time to those tasks and demonstrate your value to clients.
  • Add Report Manager to combine N-central and PSA data in executive reports.

Sales: [email protected]

Support: https://success.solarwindsmsp.com/

SolarWinds N-central and PSA Integration (feature sheet)

N-central PSA and ticketing overview

SolarWinds N-central integration with Autotask