Making the Switch Has Never Been Easier
Join thousands of MSPs and IT Teams who have seamlessly transitioned to Autotask. Our automated data migration slashes ticket resolution time in half. Count on our dedicated PSA migration team for support at every step — before, during and after implementation.
IT Teams successfully onboarded to Autotask
IT Professionals use Autotask every day
Records migrated to Autotask
Rely on Datto’s implementation team, boasting decades of expertise in guiding IT teams like yours through seamless migrations. Your business processes and data will find a new home in Autotask with confidence and precision
Dedicated Project Resources
Ensure clarity in your project with a dedicated project manager for accountability and an implementation manager for streamlined communication. Know exactly who to contact at every stage.
Guided Implementation
Working together, your implementation manager reviews your processes and workflows to set up and configure Autotask to work for you.
Data Mapping and Migration
Data from your existing system is mapped to your Autotask implementation. Data that cannot be migrated is configured with the guidance of your implementation manager.
A systematic check is done to ensure the migrated data works with your new implementation. Your implementation manager will provide resources to empower you to train the rest of the team.
Continue your work uninterrupted as data migration progresses. After the transition, a thorough delta migration is conducted to ensure the complete and accurate transfer of all information into Autotask.
Be Smarter, Faster, Stronger by Switching to Autotask
Autotask enhances efficiency and service by optimizing workflows, enabling quicker ticket resolution and facilitating data-driven decisions. This, in turn, boosts productivity and profitability.
Powerful Automation
Automate workflows by setting up event triggers. This time-saving feature ensures efficiency on every PSA ticket, allowing you to focus more on critical tasks while reducing manual efforts.
Never Miss an Alert
Centralize your triage and dispatch process with intuitive dashboards and widgets, empowering your staff to take immediate action for faster issue resolution.
Yes! Key data from ConnectWise can be migrated automatically to Autotask. Due to the structural differences between the systems, some objects will need to be rebuilt in Autotask to take full advantage of Autotask’s powerful features. Your implementation manager will guide you through this process.
This depends greatly on the complexity of your business, the amount of data to migrate and the time you can dedicate to the project. While you could dedicate one entire work week to onboarding, many find that breaking up the tasks up over four to eight weeks is more manageable.
Key data such as tickets, time entries, companies and contacts are automatically migrated from supported systems. In fact, we migrate over 500,000 records to Autotask every week.