MSP Process
MSP Process (MSPP) elevates your service delivery with communication, security and compliance tools that log all client interactions. Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication method for end-user and technician verification, rapid ticket creation and response, and scheduling. MSP Process offers a brandable client portal with a mobile app for ticketing, live chat, and verification capabilities for your clients.
MSP Process enables Autotask clients to create a ticket insights and widgets to leverage our integrated SMS, Tech and End-User Verification and secure data send options from the ticket insight.
- End-User Verification
- Technician Verification
- Integrated SMS
- Integrated Client Portal & Live Chat
- Secure Data Send
- Broadcast SMS & Groups for Notifications
- Ticket Notifications and Scheduling
Contact Sales and Support
Support – [email protected]
Sales – Patrick Leonard – [email protected]
Available Worldwide – We currently have clients in UK, US, Australia, NZ and more.