5 Reasons Why Kaseya DattoCon 2024 Was Unmissable (and Why You Need to Be There in 2025)

Kaseya DattoCon Miami 2024 was a week of bold ideas, big announcements and serious celebrations, all in the heart of Miami Beach. With 3,500+ attendees, it brought together MSP leaders, innovators and experts under one roof to dive into the latest tech, share profitability strategies and have some well-deserved fun. Missed out? Here’s the rundown on why Kaseya DattoCon 2024 rocked and why 2025 is calling your name!

1. Kaseya 365 User & SaaS Alerts: A game-changing duo for MSP security

One of the biggest announcements at Kaseya DattoCon 2024 was the launch of Kaseya 365 User, a comprehensive security subscription that delivers unparalleled user protection. Building on the success of Kaseya 365 Endpoint, which debuted in April, Kaseya 365 User adds layers of essential defenses, including dark web monitoring, anti-phishing protection and user awareness training. But that’s not all — the excitement doubled with the acquisition of SaaS Alerts, an industry-leading SaaS security platform for MSPs, now included in the Kaseya 365 User subscription at no extra cost. This integration empowers MSPs with automated solutions for monitoring and safeguarding client SaaS applications. With real-time threat detection, automated breach remediation and identity validation powered by machine learning, MSPs gain robust tools to tackle cyberthreats across both user accounts and SaaS environments. Together, Kaseya 365 User and SaaS Alerts offer an all-in-one bundle that simplifies identity and security management, helping MSPs protect clients without adding complexity or costs.

2. Cooper Copilot + AI: A new era of efficiency

Kaseya’s focus on AI-driven solutions shone brightly with the introduction of Cooper Copilot features in Autotask PSA and Kaseya BMS. These tools help technicians handle more tickets in less time, transforming complex tasks into streamlined processes. With Smart Ticket Summary, MSPs can quickly understand past actions on a ticket, while the Smart Writing Assistant helps communicate with clients in clear, non-technical language. For more efficiency, the Smart Resolution Summary automatically logs actions, making it easy to reference solutions in future cases. Kaseya is empowering technicians to work smarter, not harder, with AI that saves hours and improves customer satisfaction.

3. The titans of profitability: The MSP ‘gold rush’

Profitability was a major focus at Kaseya DattoCon 2024, where a panel of high-earning MSPs led by industry veteran Gary Pica shared the secrets to staying profitable in today’s fast-paced market. Describing this period as a “gold rush” era for MSPs, Pica led a discussion with MSP panelists like Javier Dugarte, Tim Conkle, Will Nobles and Vincent Fung, who highlighted the strategies that have set them apart. This dynamic panel dove into real strategies for driving profitability and operational efficiency. The core takeaway? In this highly competitive field, profitability means staying nimble, consistently measuring impact and maintaining a well-integrated tech stack. As Gary rallied the crowd, “This is the best time to be an MSP for about 15% of you. But 100% of you have that chance.”

4. Innovations across the board

Throughout DattoCon, Kaseya introduced cutting-edge solutions designed with MSPs in mind, each packed with profitability-boosting features:

• Backup Concierge Program: This $10 million investment will provide MSPs with backup management support that keeps both profitability and client security in focus.
• Next-Gen Endpoint Backup: Datto’s Endpoint Backup has leveled up, offering centralized, policy-based management and enhanced flexibility. With integrations across leading MSP tools, it’s never been easier to control and customize backup processes.
• Network Detective Pro + audIT Fusion: Kaseya’s combined platform now offers a seamless audit and reporting experience. MSPs can effortlessly showcase IT value, close more deals and demonstrate profits more clearly in a single, user-friendly platform.

5. Unforgettable parties and nightlife — Miami style

Kaseya DattoCon isn’t just about business. It’s also known for parties that take networking to a whole new level. Tuesday’s Golden Age of Miami theme captured the glitz and glam of the city’s iconic past, while Wednesday’s Fright Night Halloween Party, sponsored by ThreatLocker, was a spooky smash hit. The after-hours fun didn’t stop there: Attendees also partied at the famous LIV nightclub at Fontainebleau, where the Miami nightlife experience came to life. Each night, MSPs got to unwind and connect with peers while enjoying live entertainment, costumes and the electric atmosphere only Miami could deliver.

Save the Date for Kaseya DattoCon 2025!

If Kaseya DattoCon 2024 taught us anything, it’s that this event is the place for MSPs looking to grow, connect and innovate. From new tools to enhance profitability to valuable insights from MSP leaders, Kaseya DattoCon delivers the strategies and inspiration you need. And with parties that capture the heart of Miami, there’s no other event quite like it.

Don’t miss out on what’s in store for next year — register for 2025 and be part of the next wave of MSP success!